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Multi-Faith Group for Healthcare Chaplaincy

.....advancing multi-faith healthcare chaplaincy.

Unit A2: Develop and implement a service strategy

A2.1 Define and agree a strategy for the chaplaincy service
A2.2 Implement, monitor and review the Chaplaincy Strategy
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Element A2.1

Define and agree a strategy for the chaplaincy service

Performance Criteria:

  • The strategy addresses the short and long term needs of health service management, sponsoring religious groups, and individual users of chaplaincy services
  • The strategy is consistent with the objectives of the local service
  • The strategy is consistent with the faith, understanding and expectations of the chaplaincy's sponsoring religious groups and the range of religious groups represented in the local community
  • The strategy is endorsed by all officially appointed members of the chaplaincy team, health service management and sponsoring religious groups
  • The strategy is clear, comprehensible and unambiguous
  • The strategy contains ranked priorities and assessable outputs including requirements for financial and human resources and details of the services to be offered
  • The strategy is capable of implementation and the targets are realistic
  • The strategy locates the chaplaincy in the life and management structure of the health care organisation
  • In appropriate departmental structure for implementation of the strategy is identified

Range

Individual users:
patients, staff, relatives, carers

Sponsoring religious groups:
Christian & other faiths represented within the local community of
staff or patients.


Underpinning Knowledge
  • Business planning
  • Constraints imposed by faith groups on their representatives
  • Current affairs (national and local) and their impact locally
  • Faith communities represented in the organisation and locally
  • Local healthcare strategies and plans
  • Local organisational structures, routines and networks
  • Local patterns of spiritual care and organisations
  • National NHS Strategies, guidelines and plans
  • Needs assessment methodologies and techniques
  • Policy and guidance of relevant Government Department/ Agency
  • Policy and guidance of relevant Professional Bodies/ Organisations
  • Policy formulation
  • Principles of management
  • Professional and contractual responsibilities & obligations
  • Resource and budget management systems
  • Theological and Philosophical approaches to chaplaincy services

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Element A2.2

Implement, monitor and review the Chaplaincy Strategy

Performance Criteria:

  • Chaplaincy resources are deployed in accordance with the strategy
  • Day to day implementation of the strategy is monitored and adjustments are made accordingly.
  • The strategy is monitored in the light of changes in the organisation and/or available resources.
  • The strategy is monitored in the context of the theological reflection of the Chaplaincy team and its
    sponsoring bodies.
  • Dates and timescales for regular review of the strategy are agreed.
  • Representatives of those bodies endorsing the strategy, and an agreed and appropriate external assessor, are invited to participate in review mechanisms.
  • A new or revised strategy is formulated as a result of the review process

Range

Chaplaincy resources:
human, material

Endorsing bodies:
religious groups sponsoring officially appointed members of the Chaplaincy team,
health service management


Underpinning Knowledge
  • Audit methodology and mechanisms
  • Business Planning
  • Communication networks (local and national)
  • Current affairs (national and local) and their impact locally
  • Faith communities represented in the organisation and locally
  • Local healthcare strategies and plans
  • Local organisational structures, routines and networks
  • National NHS strategies, guidelines and plans
  • Policy and guidance of relevant Government Department/ Agency
  • Policy and guidance of relevant Professional Bodies/ Organisations
  • Professional and contractual responsibilities & obligations
  • Reflective Practice
  • Resource and budget management systems
  • Theological and Philosophical approaches to chaplaincy services
  • Theological resources

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